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FAQs

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Yes! The Easy Curler is designed with advanced ceramic heating and anti-tangle technology to protect your hair from heat damage and snagging. The adjustable heat settings allow you to customize the temperature based on your hair type for the best results.

The Easy Curler is designed to work on all hair types, including:

✔️ Thin or fine hair – Use the lower heat setting to prevent damage.

✔️ Thick or coarse hair – The higher heat setting ensures long-lasting curls.

✔️ Wavy or straight hair – Achieves defined curls or soft waves.

📌 If you have very short hair (above chin length), Easy Curler may not be as effective.

No. We recommend using the Easy Curler on completely dry hair to prevent heat damage.

The longevity of your curls depends on your hair type and styling routine. To make them last longer:

✔️ Use a light hairspray or styling mousse before curling.

✔️ Avoid excessive brushing after curling.

✔️ Let the curls cool before running fingers through them.

The Easy Curler can be used on real human hair extensions, but take caution with synthetic wigs/extensions, as they may melt under high heat.

Yes, the Easy Curler is lightweight and compact, making it perfect for travel. However, be sure to check voltage compatibility if traveling internationally.

To keep your curler in top shape:

✔️ Ensure the device is unplugged and cooled down before cleaning.

✔️ Wipe the ceramic barrel with a soft, dry cloth to remove product buildup.

✔️ Avoid using water or harsh cleaning agents.

You can email us at hello@autocurler.com, where our customer service team will be happy to assist you with any inquiries!

Yes, we ship globally!

Our products ship from our fulfillment center in Hong Kong.

Since we process orders as quickly as possible, you must request any changes or cancellations within 12 hours of placing your order. After this time, cancellations are not possible. However, you can return the item for a full refund once it has been received.

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

All orders are processed and shipped from our warehouse. During holidays or sale periods, processing times may be slightly longer.

Orders are processed Monday to Friday.

Processing time is 1-3 business days from the order date.

Orders ship the following day after processing.

📌 Please note: We do not ship on weekends.

Due to high demand, orders typically take 2-4 weeks to arrive.

If your order has not arrived within 30 days of shipping, you are eligible for a full refund.

All prices displayed on our site are tax-free in Australian Dollars (AUD).

You may be required to pay import taxes, duties, or customs fees upon delivery, depending on your country’s regulations.

These fees are determined by your local customs office and are the customer’s responsibility.

We are not responsible for any customs delays.

📌 For further details, please contact your local customs office.
📌 For further details, please contact your local customs office...

Please contact us at hello@autocurler.com to start the return process.

If your order arrives with any issues, please contact us immediately at hello@autocurler.com with:

✔️ Your order number

✔️ Photos of the item(s)

✔️ A brief description of the issue

We’ll work to resolve the problem as soon as possible!

Refunds are processed to your original payment method.

If you paid by credit or debit card, the refund is sent to your card-issuing bank within 7-10 business days of receiving the returned item or cancellation request.

If you haven't received a refund yet, we recommend:

1️⃣ Checking your bank account

2️⃣ Contacting your credit card provider (it may take additional time for the refund to reflect).

📌 Still need help? Email us at hello@autocurler.com, and we’ll be happy to assist!